All visits are by appointment, at our home in Niagara Falls, Ontario.

For safety reasons, our address is not posted on our website. It will be shared when/if we confirm an appointment.  

Shipping / Delivery is not an option, nor will we meet any where other than at our home.

Prices are not negotiable. 

We Do Not send individual pictures. Instead, we update the pictures on our website often for everyone who is interested, to view them,

Our babies wean naturally. We do not believe in early weaning! Unweaned animals are never available for viewing.

As a precaution, all our babies are dewormed, and a topical flea / mite prevention is done monthly. 

Every animal leaves our home with a written health guarantee and some food that it is used to eating.

Before we decide to move forward and schedule a vi​sit we will never agree to selling anyone a pet or invite someone to our home without having an actual conversation with them first. We are always happy to speak with you by phone, but we will not text anyone regarding pets! (We realize a few people prefer texting, perhaps  thinking that it is quicker, but it is not. Besides which,  purchasing and owning a pet should never be a quick​ decision.)  We recommend that whenever possible, instead of emailing us, to contact us by phone. This keeps our communication fluid and offers both of us the opportunity to discuss any concerns that either of us may have.  

A non-refundable deposit of 25% of the purchase price of the pet is required to hold a specific pet. Once we receive a deposit, if the pet is fully weaned and ready to leave, we will hold it for up to 5 days.

Only animals that are ready to leave the day of the visit are available for viewing. If it is not fully weaned pictures will be shown but the animal, it will remain with us until it is properly weaned. If needed, we will hold it for an additional 5 days after the weaning date.

Like most people we too have jobs and a lot of other commitments, but we still try to be as flexible when scheduling a visit. If we all agree on a time and schedule a visit, we ask that you arrive on time. For most visits, we likely needed to re-arrange our schedule and invest time into preparing for every visit. Unfortunately all too often, people to cancel and simply do not bother to show up so now because of no shows, we require a $25.00 non-refundable reservation fee to book an appointment. Although this $25.00 fee will not be refunded, it will be deducted from the purchase price of the pet if you choose one during that visit. 

Often, even before a person who has been seriously considering purchasing a pet from us, contacts us. already has a fairly good idea of the pet they want. But for those who are not quite sure yet, if we know beforehand, based on the brief description you gave us, of the animal you are looking for, if we have similar pets available, we will show you up to two animals during your visit. We need to restrict the number of animals we show so that we can avoid unnecessary stresses and health risks.

We ask everyone to be mindful as we often have multiple appointments booked back to back or we have other personal commitments that we need to attend to, so we need to stay on schedule. We have already gone over many things during our phone conversations, once you arrive at our home, visits are short, usually lasting approximately 20 minutes. Guests do not need to feel rushed, we have found that this is usually ample time to ask any questions that we have not already discussed during our initial telephone conversation(s).

No animal leaves our home without a suitable safe transport carrier. We ask that you bring your own sanitized, escape proof, pet carrier. The carrier must allow room for the animal to stand up and turn around in but not so large that the animal slides around in while in transit. We typically do not sell any supplies but if you do not have a transport carrier, if you let us know in advance, we may be able to purchase one for you, at your expense (costs vary).

We require a minimum of 25 % non-refundable deposit of the purchase price before we will reserve any pet. 

Payments or Deposits are accepted via E-transfer, PayPal or cash.

No animal leaves our home unless paid in full. 

To prevent unnecessary health risks to our other pets, after a pet leaves our home, should you change your mind, the animal can not be returned for a refund  (Roommate / landlord disputes, allergies etc. are entirely your responsibility and need to be worked out prior to getting a pet.)